Saturday 5 March 2016

How Leaders Can Manage Conflict Within Their Teams

Conflict is a part of life and definitely a part of day-to-day business. Conflict become inevitable when we spend so much time with same people everyday. Leaders can play a crucial rule in resolving conflict but most of leaders mainly concentrate on issues like productivity and meeting deadlines instead of conflict resolution. It is a responsibility of team leader to quickly fix the conflict instead of labelling someone as ''the problem'' etc. because it is only going to increase conflict which is going to decrease productivity. Leaders have many options to keep their teams together. Of course, they can give best efforts to keep their teams together. Leaders can easily realise that which team member is not right for their team culture  and then leaders can clarify things to that team member and help him or her to adjust with the culture of their team. Also, Some teams members are good according to team culture but sometimes they starts placing some unnecessary labels on their team members. Leaders can give them instructions in a proper manner so that unity of team doesn't affected by such things. Major responsibility of leader in conflict resolution is to set up environment of work in such a way in which value of each individual is well known for example: appreciating work of others, respect individual personally etc. Moreover, leaders can turn disagreement into a brainstorming session by asking few questions to their team members who are arguing on something. This will end up in new ideas. Conflict is a part of life so it should be handled professionally. Making positive mindset of team members also leads to conflict resolution. Because negative attitude leads to negative output and ideas which can lead to conflict between team members. To sum up, we can say that leader can play a crucial role in conflict resolution if he or she wants to resolve issues between team members. 

Reference: How Leaders Can Best Manage Conflict Within Their Teams. June 12, 2015; Entrepreneur. http://www.entrepreneur.com/article/247275 (March 5, 2016)

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