Sunday 6 March 2016

STRATEGY for Resolving Conflict


Strategy plays crucial role in resolving conflict. As I discussed in my previous posts, conflict is unavoidable due different thinking of everyone. Conflict can weaken the relationships between co workers and it also leads to decrease in productivity at workplace which can become series issue for team leaders and owners. There are various ways to resolve a conflict. For instance: Leaders can help co workers to resolve conflicts, even co workers can also resolve conflicts by various strategies so that they can give their best in work and increase productivity by working hard together. Take a quick look at a link of video that I mentioned below, it tells us a proper strategy for resolving conflict. I will also give explanation of different approach to resolve conflicts. Before I start explaining other process to resolve conflicts just take a quick look at the video:


As you see in video, a guy from MindTools explain a strategy to resolving conflict. He indicates 5 important steps in conflict resolution which is very important in resolving conflict. Beside this team can also resolve conflict with the help of team leaders. Some teams don't have team leaders because they want to treat everyone equally but team leaders can play crucial rule in resolving conflicts. According to me, team cannot be succeed without good team leader who always take good care of work environment. Then, it becomes team leader responsibility to make work environment positive. In addition, role of HR is also important because in the end productivity matters. So, co workers should take advise from experienced people about conflict resolution. People solving conflicts should keep in mind that positivity is a key to success in conflicts. Promotions, little parties on weekends can be helpful in these situations.

Reference: Finding a Strategy for Resolving Conflict. MindTools Videos. YouTube. https://www.youtube.com/watch?v=pLg4LQinDxU#action=share (March 6, 2016)

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